Accessibility (ADA) Policy

At Parrot Care Central, we are committed to ensuring digital accessibility for people with disabilities. As a site dedicated to pet parrot care, husbandry, and enrichment, we continually work to improve the user experience for all visitors and apply relevant accessibility standards so everyone can access our care guides, resources, and community support.

Our Commitment

We strive to provide a website that is accessible to the widest possible audience, regardless of technology or ability. We actively work to increase the accessibility and usability of Parrot Care Central and, in doing so, follow widely accepted standards and guidelines.

Conformance Status

The Web Content Accessibility Guidelines (WCAG) define requirements for designers and developers to improve accessibility for people with disabilities. They specify three levels of conformance: Level A, Level AA, and Level AAA.

Parrot Care Central is partially conformant with WCAG 2.1 Level AA. “Partially conformant” means that some parts of the content may not yet fully meet the accessibility standard. We continually monitor and update the site to improve our conformance.

Measures to Support Accessibility

Parrot Care Central takes the following measures to ensure accessibility:

  • Integrating accessibility into our development process: We consider accessibility at every stage of website design, content creation, and maintenance so our care articles, tutorials, and tools are usable by as many people as possible.
  • Employing formal accessibility quality assurance methods: We use a mix of automated testing tools and manual reviews, including keyboard and screen reader checks, to identify and fix accessibility barriers.
  • Providing continual accessibility training for our staff: Our content and development teams receive training on accessible writing, image descriptions, and semantic markup to keep content inclusive.
  • Appointing an accessibility officer or team: We have staff responsible for overseeing and coordinating our accessibility initiatives and remediation efforts.

Technical Specifications

Accessibility of Parrot Care Central relies on the following technologies to work with the particular combination of web browser and any assistive technologies or plugins installed on your device:

  • HTML
  • WAI-ARIA
  • CSS
  • JavaScript

These technologies are relied upon for conformance with the accessibility standards we use.

Compatibility with Browsers and Assistive Technology

Parrot Care Central is designed to be compatible with common assistive technologies used by our visitors:

  • Screen readers (e.g., JAWS, NVDA, VoiceOver)
  • Screen magnification software
  • Voice recognition software
  • Keyboard-only navigation

The site is designed to work with current and recent versions of major web browsers, including Chrome, Firefox, Safari, and Edge.

Limitations and Alternatives

Despite our best efforts to ensure accessibility of Parrot Care Central, there may be some limitations. Please contact us if you notice an issue. Below is a description of known limitations and potential alternatives.

  • Third-Party Content: Our site may include content from third-party sources—such as embedded videos, social feeds, or plugin widgets—that we do not fully control. We cannot guarantee the accessibility of third-party content, but we will work with providers to improve it when possible.
  • Archived Documents: Some older resources, downloadable guides, or scanned documents may not include full text alternatives. We are actively working to update and remediate these archives for better accessibility.
  • Ongoing Improvements: We are continually seeking solutions to bring all areas of the site up to the same level of accessibility. In the meantime, if you experience difficulty accessing Parrot Care Central, please don’t hesitate to contact us.

Feedback

We welcome your feedback on the accessibility of Parrot Care Central. Please let us know if you encounter accessibility barriers. We aim to respond to feedback within 45 business days.

    When contacting us, please provide as much detail as possible about the issue you encountered and the page where it occurred.

    Formal Complaints

    We aim to promptly and respectfully respond to and resolve accessibility feedback. If you are not satisfied with our response, you may pursue further action under the Americans with Disabilities Act or other applicable laws. We are committed to working with you to resolve any issues fairly and transparently.

    Assessment Approach

    Parrot Care Central assesses the accessibility of its website through the following approaches:

    • Self-evaluation conducted by our internal team.